DHS · Code 071 · Social Services
| Indicator | Current | Prior Year | Target | Trend |
|---|---|---|---|---|
Adult families who exited to permanent housing and returned to the DHS shelter services system within one year (%)Critical Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible. | 0.0% | 3.8% | 12.5% | ▼ 100.0% |
Adult families who exited to permanent housing and returned to the DHS shelter services system within one year — Subsidized placementCritical Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible. | 0.0% | 3.9% | — | ▼ 100.0% |
Adult families who exited to permanent housing and returned to the DHS shelter services system within one year — Unsubsidized placementCritical Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible. | 0.0% | 0.0% | — | — |
Average length of stay — Adult families in shelters (days)Critical Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible. | 321 | 432 | — | ▼ 25.7% |
Average length of stay — Families with children in shelter (days)Critical Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible. | 374 | 364 | — | ▲ 2.7% |
Average length of stay — Single adults in shelter (days)Critical Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible. | 370 | 390 | — | ▼ 5.1% |
Families with children who exited to permanent housing and returned to the DHS shelter services system within one year (%)Critical Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible. | 3.6% | 2.2% | 12.5% | ▲ 63.6% |
Families with children who exited to permanent housing and returned to the DHS shelter services system within one year — Subsidized placementCritical Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible. | 1.2% | 0.5% | — | ▲ 140.0% |
Families with children who exited to permanent housing and returned to the DHS shelter services system within one year — Unsubsidized placementCritical Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible. | 11.3% | 8.6% | — | ▲ 31.4% |
Single adults who exited to permanent housing and returned to the DHS shelter services system within one year (%)Critical Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible. | 5.0% | 7.6% | 20.0% | ▼ 34.2% |
Single adults who exited to permanent housing and returned to the DHS shelter services system within one year — Subsidized placementCritical Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible. | 2.6% | 2.5% | — | ▲ 4.0% |
Single adults who exited to permanent housing and returned to the DHS shelter services system within one year — Unsubsidized placementCritical Coordinate and provide support services to help individuals and families experiencing homelessness exit shelter as quickly as possible. | 18.1% | 21.7% | — | ▼ 16.6% |
Adult families entering the DHS shelter services systemCritical Provide temporary emergency housing to individuals and families experiencing homelessness. | 164 | 124 | — | ▲ 32.3% |
Average number of adult families in shelters per dayCritical Provide temporary emergency housing to individuals and families experiencing homelessness. | 2.2K | 1.9K | — | ▲ 20.7% |
Average number of families with children in shelters per dayCritical Provide temporary emergency housing to individuals and families experiencing homelessness. | 18.2K | 19.1K | — | ▼ 4.7% |
Average number of individuals in adult families in shelters per dayCritical Provide temporary emergency housing to individuals and families experiencing homelessness. | 4.8K | 4.0K | — | ▲ 21.1% |
Average number of individuals in families with children in shelters per dayCritical Provide temporary emergency housing to individuals and families experiencing homelessness. | 58.8K | 62.4K | — | ▼ 5.8% |
Average number of individuals in shelter per dayCritical Provide temporary emergency housing to individuals and families experiencing homelessness. | 86.1K | 86.7K | — | ▼ 0.8% |
Average number of single adults in shelters per dayCritical Provide temporary emergency housing to individuals and families experiencing homelessness. | 22.4K | 20.3K | — | ▲ 10.4% |
Families with children entering the DHS shelter services systemCritical Provide temporary emergency housing to individuals and families experiencing homelessness. | 1.2K | 1.6K | — | ▼ 24.2% |
Single adults entering the DHS shelter services systemCritical Provide temporary emergency housing to individuals and families experiencing homelessness. | 2.9K | 2.0K | — | ▲ 46.0% |
| VENDOR | AGENCY | TYPE | AMOUNT▼ | DATE |
|---|---|---|---|---|
| HANYC Foundation Inc. | Homeless Services | Negotiated Acquisition | $929.1M | — |
| Westhab Inc. | Homeless Services | Competitive Sealed Proposals/Pre-Qualified List | $708.8M | — |
| Acacia Network Housing Inc. | Homeless Services | Renewal | $555.8M | — |
| Samaritan Daytop Village Inc. | Homeless Services | Competitive Sealed Proposals/Pre-Qualified List | $500.0M | — |
| Project Renewal Inc. | Homeless Services | Competitive Sealed Proposals | $498.2M | — |
| Help Social Service Corporation | Homeless Services | Competitive Sealed Proposals | $489.2M | — |
| Common Ground Management Corp | Homeless Services | Competitive Sealed Proposals/Pre-Qualified List | $477.0M | — |
| Help Social Service Corporation | Homeless Services | Competitive Sealed Proposals | $467.9M | — |
| Project Renewal Inc. | Homeless Services | Competitive Sealed Proposals | $467.3M | — |
| Common Ground Management Corp | Homeless Services | Competitive Sealed Proposals/Pre-Qualified List | $446.7M | — |
| Acacia Network Housing, Inc. | Homeless Services | Negotiated Acquisition | $443.0M | — |
| Help Social Service Corporation | Homeless Services | Competitive Sealed Proposals | $432.3M | — |
| Help Social Service Corporation | Homeless Services | Competitive Sealed Proposals | $432.3M | — |
| Urban Resource Institute | Homeless Services | Competitive Sealed Proposals | $394.9M | — |
| Bowery Residents Committee, Inc. | Homeless Services | Competitive Sealed Proposals | $384.9M | — |
| Urban Resource Institute | Homeless Services | Competitive Sealed Proposals | $375.6M | — |
| Childrens Community Services, Inc. | Homeless Services | Negotiated Acquisition | $368.9M | — |
| Care For the Homeless | Homeless Services | Competitive Sealed Proposals/Pre-Qualified List | $349.0M | — |
| Care For the Homeless | Homeless Services | Competitive Sealed Proposals | $349.0M | — |
| Westhab Inc. | Homeless Services | Competitive Sealed Proposals | $329.0M | — |
| Westhab Inc. | Homeless Services | Competitive Sealed Proposals/Pre-Qualified List | $316.9M | — |
| WOMEN IN NEED, INC. | Homeless Services | Competitive Sealed Proposals | $316.4M | — |
| Urban Resource Institute | Homeless Services | Competitive Sealed Proposals | $308.5M | — |
| Westhab Inc. | Homeless Services | Competitive Sealed Proposals | $278.8M | — |
| Urban Resource Institute | Homeless Services | Competitive Sealed Proposals/Pre-Qualified List | $273.3M | — |
| African American Planning Commission Inc | Homeless Services | Renewal | $252.7M | — |
| HANYC Foundation Inc. | Homeless Services | Emergency Purchase | $237.3M | — |
| Samaritan Daytop Village Inc | Homeless Services | Competitive Sealed Proposals | $236.0M | — |
| Unknown | Homeless Services | Negotiated Acquisition | $0 | — |
| Unknown | Homeless Services | Renewal | $0 | — |
| # | COMPLAINT TYPE | COUNT▼ | AVG RESOLUTION | YOY CHANGE |
|---|---|---|---|---|
| 1 | Illegal Parking | 586,818 | 0.0d | — |
| 2 | Noise | 424,309 | 0.0d | — |
| 3 | Heating | 349,735 | 1.5d | — |
| 4 | Blocked Driveway | 184,729 | 0.0d | — |
| 5 | Noise | 176,386 | 0.0d | — |
| 6 | Unsanitary Condition | 122,490 | 18.1d | — |
| 7 | Street Condition | 93,885 | 2.5d | — |
| 8 | Water System | 81,496 | 2.7d | — |
| 9 | Plumbing | 75,960 | 14.7d | — |
| 10 | Abandoned Vehicle | 66,831 | 0.0d | — |